WORKING YESTERDAY SUCKED ROCKS!!!
Not because I had to be here.......no not at all. I had accepted the fact that I had to be here. I didn't like it, but I had accepted it. Christmas has been a 4 day long event, I was exhausted already.
It started with Christmas Eve at 4pm, stayed out until 11:00pm.
Got up at 7:00 am Christmas Day and didn't make it back until 10:30 pm.
THEN....
I got up at 6:45am yesterday and worked from 8:30am until 6:15pm.
After work, I had more Christmas stuff until like 10:00pm.
THEN......
I had to get up at 6:45 am this morning to be here!!!
And tonight is the LAST of the Christmas stuff...it starts at 7:00 pm.
I think I need a serious nap!!
ANYWAY........yesterday sucked SOOOO bad because it was SO slow!! I literally got paid to do NOTHING yesterday. I sat my butt in this chair for 9 + hours.....I'm not sure which is more exhausting...working my butt off or sitting here staring at the wall. I'm pretty sure it's the latter......
NOW....here I am back here YET AGAIN....and I really just want to go home!!! Wanna know why??....TOO BAD>>>I'm gonna tell ya anyway!!
We open at 9:00 am every Monday through Saturday(holidays when we are closed are the ONLY exceptions).....it doesn't deviate...we have never opened earlier...nor have we ever decided, for the hell of it, to open later!!
It's 9:00 am people!! PLAIN AND SIMPLE!!!
It's amazing to me how many of our regular visitors must lose their brain between Friday night and Saturday morning!!
I arrived here at 8:15 am this morning. I was running a bit early and thought that was okay. I figured I could come in, relax, check my email, etc. I no sooner got the door open when I hear the phone ringing......Now technically we really don't have to answer the phone until 9:00 am.....There have been times when we just sit here and let that phone ring, ring, ring......it's pretty amazing how persistent people can be, it's like they have a little spy camera some where in here and they just KNOW someone is here. You can almost picture them on the other end:
Gritting their teeth
Phone clutched in hand and glued to their ear
Frightening grimace on their face that gets worse with every ring
Through the gritted teeth, you can hear:
ANSWER THE DAMN PHONE!! I KNOW YOU'RE THERE!!
Well....I'm beginning to think that's exactly what I should have done this morning, but no.....I decided I would be nice(I know it's hard to believe, but it does happen sometimes). As I set my tea down, I grabbed the phone......here was the start of my crappy Saturday:
Me: (Very Pleasantly)Thank you for calling National City, Fenton. How can I help you??
Caller: (Very Rudely) Yeah...you can tell me WHY you people charged me $72.00 in fees!
Me:(still rather pleasant) Okay Ma'am, I'd be happy too but I just walked in the door and I do not have my computer up yet. If you would like to call back in 15 minutes or so.......(cut off)
Caller: (still horribly rude) What do you mean??? Don't you people know that my time is valuable and I don't have time for this crap?? You can help me now!!
Me: (pleasant) I need my computer to assist you. I can give the 1-800 number if you wish, they can help you now.
Caller: (a plain bitch) You're pretty useless. Why do I even bother with you people?? Give me the damn number...
Me: (monotone) Here's the number, you have a good morning.
Caller: (evil bitch) Whatever, learn how to do your job........click, end of call.
Here's what I really wanted to say.......
Look lady(not really the word), We don't open until 9. We never open before 9. What makes you think I have a little magic bank fairy in my f*cking pocket that has all the answers to your stupid questions??? No, I have a computer. It has to be turned on to be used and that takes about 15 minutes. I can't help that you're not a math genius, and therefore can't balance your own damn check book. it's simple addition and subtraction, LEARN IT!! Until then you can call me back in 15 minutes or call and harass someone else.......COMPRENDE???
Unfortunately, it is required that I remain composed at all times....too bad.
That was the start of my lovely Saturday work shift. It is now 10:00 am and I haven't waited on one damn person.....nope....I have been sitting here staring at this screen. That lady hasn't called back....YET.....the teller's computers have crashed twice and something tells me that between 11:00 am and 12:00 pm, it's going to be horrible!!
Saturdays SUCK!!!